Effective Date: 10 September 2026
D' FLORENX AFRICA (“D' FLORENX AFRICA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, referral platform, social media pages, forms, and other communication channels.
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you interact with D' FLORENX AFRICA.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
D' FLORENX AFRICA is a referral and business connection platform currently operating in Nigeria, connecting customers with verified or reviewed Partner Businesses and Service Providers across Nigeria. Our long-term vision is to expand our platform and connect customers with businesses and service providers in other African countries.
D' FLORENX AFRICA is not the seller, manufacturer, supplier, or direct provider of products or services offered by Partner Businesses.
Our role may include business verification, promoting Partner Businesses, receiving customer enquiries, facilitating referrals, connecting customers with Partner Businesses, communicating with Affiliate Partners, and monitoring customer feedback and experiences.
Depending on how you use our platform, we may collect different types of personal information.
We may collect information when you:
We may also receive information from Partner Businesses or Affiliate Partners where necessary to facilitate a referral or manage our platform.
We may use personal information for legitimate business purposes, including:
When a customer requests to be connected with a Partner Business, we may collect information necessary to facilitate that referral.
This may include the customer's name, phone number, location, requested product or service, and other relevant information.
Where necessary to complete the referral, we may share relevant customer information with the Partner Business.
Similarly, we may share relevant Partner Business information with the customer for the purpose of facilitating the referral.
We will try to limit shared information to what is reasonably necessary for the referral.
D' FLORENX AFRICA may collect and review information about Partner Businesses for verification and platform-management purposes.
Verification may include reviewing business information, registration information, supporting documents, social media presence, business photographs or videos, and other relevant information.
Where necessary, D' FLORENX AFRICA may request a Partner Business to participate in a telephone call or video call, including a WhatsApp video call, before a referral is made.
Verification is intended to help us assess businesses and reduce the risk of fraud or misleading information. However, verification does not constitute a guarantee, warranty, insurance, or certification of the Partner Business, its products, services, employees, agents, or future conduct.
Partner Businesses may provide photographs, videos, business names, product information, service information, and other content for publication on D' FLORENX AFRICA's website, gallery, social media pages, advertisements, and other promotional channels.
Partner Businesses are responsible for ensuring that they have the necessary rights and permissions to submit such content to us.
D' FLORENX AFRICA may remove content where we believe it may violate privacy rights, intellectual property rights, applicable law, or our platform rules.
Customers may voluntarily provide reviews, ratings, comments, complaints, or other feedback about Partner Businesses.
We may use this information to:
We may contact a customer to clarify or verify feedback where reasonably necessary.
We may share personal information where reasonably necessary for the purposes described in this Privacy Policy.
This may include sharing information with:
We do not intend to sell personal information to third parties.
D' FLORENX AFRICA generally does not require sensitive personal information unless it is genuinely necessary for a specific lawful purpose.
Please do not submit sensitive or confidential information to us unless we specifically request it for a legitimate purpose and provide appropriate instructions.
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, regulatory, accounting, fraud-prevention, and dispute-resolution purposes.
When personal information is no longer required, we may securely delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable requirements.
Our website may use cookies and similar technologies to help the website function properly, understand website usage, improve user experience, maintain security, and support certain features.
Some third-party services used on our website may also use cookies or similar technologies.
Where required, we will provide appropriate cookie information and choices.
You may be able to control or disable certain cookies through your browser or available cookie settings. However, disabling necessary cookies may affect some website functions.
Subject to applicable law and any lawful limitations, you may have rights relating to your personal information, including the right to:
These rights are subject to applicable legal requirements and limitations.
Where permitted by applicable law, D' FLORENX AFRICA may send promotional or marketing communications about our platform, Partner Businesses, services, campaigns, or opportunities.
Where consent is required, we will obtain appropriate consent.
You may request to stop receiving marketing communications by using the available unsubscribe option or contacting us.
Our platform is primarily intended for adults and businesses.
We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the matter and take appropriate action where necessary.
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or data-processing practices.
When we make changes, we may update the “Effective Date” at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
If you have questions, requests, concerns, or complaints regarding this Privacy Policy or the way D' FLORENX AFRICA handles personal information, please contact us.
For privacy-related requests, please clearly state the nature of your request and provide sufficient information for us to identify the relevant information or interaction.
We encourage you to contact D' FLORENX AFRICA first so that we can try to address your privacy concern.
You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or another competent regulatory authority where applicable.
D' FLORENX AFRICA is committed to handling personal information responsibly and respecting applicable data protection laws in Nigeria.
By using our website or voluntarily providing personal information to D' FLORENX AFRICA, you acknowledge that you have had the opportunity to read this Privacy Policy.
Where applicable, we may request your specific consent before collecting or processing certain personal information.
Last Updated: 12 September 2026
D' FLORENX AFRICA